Streamlining access: Centralized prior authorization management improves efficiency and patient care
Hank Aftewicz and Jessica Hodle
A centralized prior authorization (PA) management process was implemented for electronic PA (ePA) requests originating from 38 of Geisinger’s primary care clinics.
This initiative involved transitioning all ePA volume to the Centralized Clinical Pharmacy Services (CCPS) team, with the goal of developing a standardized